Showing posts with label Luggage Information. Show all posts
Showing posts with label Luggage Information. Show all posts
If you found that your luggage is damaged when you received your checked luggage from the baggage claim area, present the damaged luggage and the claim checks to the airline baggage office.
Point out the damage to the officer on duty, and make sure you have your claim checks available. Most airlines have up to 48 hours limit for declaring damages.
(Please take note that for some budget flight, no claims will be entitled if you did not purchase travel insurance for your flight)
The airlines are selective about what type of damage is covered by its liability policy. What everyday people consider 'damage' is considered 'normal wear and tear' by the airlines. Items that are considered 'normal wear and tear' for many airlines includes wheels, straps, handles, zippers, pockets, name tags, and most things that protrude from your luggage as well as minor tears, cuts, or soiled. This may vary between airlines.
If your damage claim is accepted, you may be offered one or more settlement possibilities, to include things such as bag replacement, repair, or in cash.
In general airlines regard the purpose of luggage to be the protection of its contents during transit. If the luggage is damaged, even severely, but the contents remain unharmed then airlines regard the luggage as having fulfilled its purpose and will not compensate owners.
This article will be available soon.
We accepts repair for non-obsolete luggage that we carry.
You may send your luggage to any of our outlets or you may opt to send your luggage to our HQ (refer HQ Location) for a speedier service.
Service and repair may take from 8 - 12 weeks depending on spare parts availability. During peak season, the times taken may be longer than usual however, be assured that our team will give the best effort to repair your beloved luggage.
Air Asia
Cabin Baggage
Cabin Baggage
Passengers (except infants) are allowed the following baggage:
Only one (1) item of baggage is allowed to be carried on board provided that it does not exceed the dimensions of 56cm X 36cm X 23cm and does not weigh more than 7kg.
Checked Baggage
A baggage fee is charged for the carriage of Checked Baggage, which will be charged at a discounted rate if purchased at time of booking or up to 4 hours prior to the scheduled time of departure or at a full rate at the Airport Check-in counters. A minimum of 15kg of Checked Baggage may be purchased.
Maximum checked baggage weight per piece is 32 kg and with combined dimensions of not more than 81cm height, 119cm wide and 119cm.
Baby buggies, manual wheelchairs, mobility devices and walking frames are carried free of charge.
There is no baggage allowance for infants, although a pram/buggy will be carried free of charge.
There is no baggage allowance for infants, although a pram/buggy will be carried free of charge.
Information obtained from airasia.com
MAS Airlines
Cabin Baggage
Passengers are allowed the following baggage:
Economy class: 1 piece of baggage and does not exceed the dimensions of 56cm X 36cm X 23cm and does not weigh more than 5kg.
Business Class & First Class: 2 pieces with same rule applied as above.
Checked Baggage
All destinations except to & from USA
Free checked baggage allowance
Economy class: 20kg
Business Class: 30kg
First Class: 40kg
Business Class: 30kg
First Class: 40kg
All destinations to & from USA
2 Free checked baggage allowance with the maximum weight per piece
Economy class: 23kg
Business Class & First Class: 32kg
Business Class & First Class: 32kg
Maximum checked baggage weight per piece is 32 kg
Information obtained from malaysiaairlines.com
EVA Air
Cabin Baggage
Passengers are allowed the following baggage:
1 piece of baggage and does not exceed the dimensions of 56cm X 36cm X 23cm and does not weigh more than 7kg.
Checked Baggage
All destinations except to & from USA
2 Free checked baggage allowance each weighing not more than 32kg
All destinations to & from USA
Super First Class: Maximum 40 kg
Super Business Class/Business Class/Premium Laurel Class: Maximum 30 kg
Evergreen Deluxe Class: Maximum 25 kg
Evergreen Class: maximum 20 kg
Information obtained from evaair.com
Emirates
Cabin Baggage
Passengers are allowed the following baggage:
1 piece of baggage and does not exceed the total dimensions of 114cm does not weigh more than 7kg.
Checked Baggage
Allowances may vary depending on route
Economy class: 30kg
Business Class: 40kg
First Class: 50kg
Information obtained from emirates.com
Singapore Airlines
Cabin Baggage
Passengers are allowed the following baggage:
1 piece of baggage. Total dimensions should not exceed 158cm does not weigh more than 7kg.
Checked Baggage
All destinations except to & from USA/Brazil
Free checked baggage allowance
Economy class 20kg, Business Class 30kg, First Class 40kg
All destinations to & from USA/Brazil
2 Free checked baggage allowance with the maximum weight of 23kg per piece for US flights & 32kg for Brazil flights
Economy class : Total dimensions of each baggage should not exceed 158cm, and total dimensions of 2 baggage should not exceed 273cm
Business Class & First Class/Suites: Total dimensions of each baggage should not exceed 158cm
Information obtained from singaporeair.com
The Transportation Security Administration (TSA) was created in the wake of 9/11 to strengthen the security of the nation’s transportation systems while ensuring the freedom of movement for people and commerce. Within a year, TSA assumed responsibility for security at the nation’s airports and deployed a Federal workforce to meet Congressional deadlines for screening all commercial airline passengers and baggage. In March 2003, TSA transferred from the Department of Transportation to the Department of Homeland Security.
TSA employs a risk-based strategy to secure U.S. transportation systems, working closely with stakeholders in aviation, rail, transit, highway, and pipeline sectors, as well as the partners in the law enforcement and intelligence community. The agency will continuously set the standard for excellence in transportation security through its people, processes, technologies and use of intelligence to drive operations.
TSA screens every passenger's baggage before it is placed on an airplane. There are times when TSA need to physically inspect a piece of luggage. TSA has worked with Travel Sentry to develop locks that can be opened by security officers using universal "master" keys so that the locks may not have to be cut. These locks are available in our outlets as well as provided in some of our luggage. The Travel Sentry logo on the locks indicates whether they can be opened by TSA.
(Source from www.tsa.gov)